Privacy Policy

Lead Property & Environmental Solutions Inc, LLC ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you share with us through our website at www.leadsolutionsusa.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site or submitting information through our forms, you consent to the practices described in this Privacy Policy. This policy applies only to this Site and not to any third-party websites we may link to.

We collect information you voluntarily provide when you interact with our Site, including when you request a free estimate, contact us, subscribe to our newsletter (The Property Health Brief), or use our scheduling and callback tools. This may include your name, email address, phone number, property address, and details about the environmental or property concern you are describing.

We also automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device type, pages viewed, and usage data. This information is collected through cookies and similar technologies and is used to operate, secure, and improve the Site.

We use the information we collect to:

• Respond to your inquiries, provide estimates, and deliver the services you request
• Schedule appointments, callbacks, and service visits
• Send you The Property Health Brief and other educational content you have subscribed to
• Improve our Site, services, and customer experience
• Comply with applicable legal, regulatory, and contractual obligations
• Communicate with you about your project, account, or our services

With your consent, we may send SMS text messages to the mobile number you provide for purposes such as appointment reminders, scheduling confirmations, service updates, and follow-up communications related to your inquiry or project. Message frequency varies based on your interactions with us.

By providing your mobile number and consenting to receive text messages, you acknowledge that standard message and data rates may apply according to your mobile carrier's plan. You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at 347-256-4588 or info@leadsolutionsusa.com.

We do not sell, rent, or share your mobile information for marketing or promotional purposes without your explicit opt-in consent, except as required by law or as described in this Privacy Policy.

Where applicable data protection laws apply, we process your personal information based on the consent you provide, our legitimate business interests in providing and improving our services, and our compliance with legal obligations.

We do not sell your personal information. We may share your information with trusted service providers and partners who assist us in operating the Site, conducting our business, or delivering services — such as customer relationship management, scheduling, email delivery, and analytics providers. These parties are contractually obligated to protect your information and may only use it to provide services to us.

We may also disclose information when required by law, court order, or government regulation, or to protect the rights, property, or safety of our company, our customers, or others.

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and analyze usage. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly without them.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in accordance with our retention practices.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, as well as the right to opt out of certain marketing communications. To exercise any of these rights, contact us at info@leadsolutionsusa.com or 347-256-4588.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site and services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Our Site may contain links to third-party websites and services (such as social media platforms and video providers). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Lead Property & Environmental Solutions Inc, LLC
• 126 W 116th St, New York, NY 10026
• Phone: 347-256-4588
• Email: info@leadsolutionsusa.com